Conditions d’utilisation

Last Updated: June 28, 2026

1. Introduction

Welcome to 3D MicroCosmos, operated by ΑΘΑΝΑΣΙΑΔΗΣ ΔΗΜΟΣΘΕΝΗΣ (Sole Proprietorship) ("3D MicroCosmos", "we", "our", or "us").

These Terms of Service ("Terms") govern your access to and use of https://3dmicrocosmos.gr (the "Website"), including all products, services, content, features, and functionality made available through the Website.

By accessing, browsing, creating an account, or placing an order through our Website, you agree to be legally bound by these Terms.

If you do not agree with these Terms, you must not use our Website.

Nothing contained in these Terms limits any mandatory rights available to consumers under applicable law.

2. Eligibility

By using this Website you represent that:

You are at least 18 years of age or otherwise capable of entering into legally binding agreements under applicable law.
Any information you provide is accurate, current, and complete.
You will comply with all applicable laws while using the Website.

If you place an order on behalf of a business, you confirm that you have the authority to bind that business to these Terms.

3. About Our Products

3D MicroCosmos specializes in the manufacture and sale of physical 3D-printed products.

Unless expressly stated otherwise:

Products are manufactured using additive manufacturing (3D printing) technologies.
Products may be manufactured after an order has been placed.
Images displayed on the Website are for illustrative purposes only.
Product colors may vary depending on manufacturing materials and screen settings.

Due to the nature of additive manufacturing, minor cosmetic differences between products are normal.

4. Product Characteristics

Customers acknowledge that 3D printed products may naturally contain characteristics including:

Visible layer lines
Minor surface variations
Small dimensional tolerances
Slight color variations
Minor finishing marks
Support removal marks

Unless specifically stated otherwise, these characteristics do not constitute manufacturing defects.

5. Product Availability

All products are offered subject to availability.

Although we make every reasonable effort to maintain accurate inventory information, product availability cannot be guaranteed.

We reserve the right to:

discontinue products;
modify specifications;
change materials;
update product descriptions;
refuse orders where products are unavailable.

Where an item becomes unavailable after an order has been placed, we will notify you and provide an appropriate remedy, including a refund where applicable.

6. Pricing

All prices displayed on the Website are shown in the applicable currency at checkout.

Prices may change without prior notice.

Taxes are included or excluded as indicated during checkout.

Despite our best efforts, pricing errors may occasionally occur.

If an obvious pricing error is identified after an order has been submitted, we reserve the right to cancel the order before shipment and provide a full refund.

Nothing in this section affects your mandatory rights under applicable consumer protection legislation.

7. Orders

Submitting an order does not automatically create a binding contract.

Orders become accepted only after:

payment has been authorized;
fraud verification has been completed where necessary;
product availability has been confirmed.

We reserve the right to refuse or cancel any order for reasons including:

pricing errors;
suspected fraud;
suspected misuse;
export restrictions;
sanctions compliance;
inaccurate customer information;
inability to deliver to the requested destination;
legal or regulatory requirements.

Where payment has already been received, cancelled orders will be refunded using the original payment method.

8. Payments

Payments are securely processed through authorized third-party payment providers.

Available payment methods may include:

Credit Cards
PayPal
Apple Pay
Google Pay

The payment methods displayed during checkout may vary depending on your location, device, eligibility, and the services available at the time of purchase.

We do not store complete payment card numbers, payment card security codes (CVV/CVC), or other sensitive payment credentials.

By placing an order, you represent and warrant that you are authorized to use the selected payment method and that all payment information provided is accurate and complete.

We reserve the right to refuse, suspend, or cancel any order where payment authorization fails, fraudulent activity is suspected, or these Terms of Service are otherwise violated, subject to applicable law.

Where required by law, suspected fraudulent transactions may be reported to the appropriate payment providers, financial institutions, or competent authorities.

9. Shipping

Orders are shipped using selected delivery partners, including:

ELTA
BOX NOW

Estimated delivery times are provided for guidance only and are not guaranteed.

Delays caused by:

customs authorities,
weather conditions,
transportation disruptions,
force majeure events,
courier operations,

are outside our reasonable control.

Customers are responsible for providing accurate delivery information.

Additional shipping costs resulting from incorrect addresses may be charged to the customer.

10. International Orders

We sell products internationally where permitted by applicable law.

Customers are responsible for:

import duties;
customs charges;
local taxes;
customs clearance requirements.

These charges are not included in the purchase price unless expressly stated otherwise.

Certain destinations may be unavailable due to export controls, sanctions, legal restrictions, or carrier limitations.

We reserve the right to refuse or cancel any order that cannot legally be fulfilled.

11. Customer Accounts

Creating a customer account is optional.

Customers choosing to create an account are responsible for:

maintaining the confidentiality of their login credentials;
restricting access to their account;
ensuring information remains accurate;
notifying us immediately of any unauthorized access.

We reserve the right to suspend or terminate customer accounts where fraudulent, unlawful, or abusive activity is reasonably suspected.

12. Communications

By placing an order, you agree to receive communications necessary to provide our services, including:

order confirmations;
payment confirmations;
shipping notifications;
delivery updates;
customer service communications;
return and refund updates;
security notifications.

These communications are transactional in nature and do not constitute marketing communications.

13. Intellectual Property

Unless otherwise stated, all content available on this Website, including but not limited to:

Text
Product descriptions
Images
Photographs
Graphics
Logos
Icons
Videos
Designs
Product names
Source code
Website layout
Software
Documentation

is the property of 3D MicroCosmos or its respective licensors and is protected by applicable copyright, trademark, design, and intellectual property laws.

No content may be copied, reproduced, modified, distributed, published, transmitted, displayed, or commercially exploited without our prior written permission, except where expressly permitted by applicable law.

14. Third-Party Intellectual Property

Certain products offered through our Website may depict or reference historical subjects, military vehicles, aircraft, ships, civilian vehicles, or other objects that may be associated with third-party intellectual property rights.

Where applicable, all trademarks, logos, product names, and copyrights remain the property of their respective owners.

Nothing on this Website should be interpreted as granting any license or right to use third-party intellectual property without authorization.

15. Acceptable Use

You agree not to use this Website:

for any unlawful purpose;
to violate any applicable laws or regulations;
to infringe intellectual property rights;
to interfere with the operation or security of the Website;
to upload malicious software or code;
to attempt unauthorized access to any systems;
to scrape, copy, or harvest Website content using automated tools without permission;
to impersonate another individual or organization;
to submit false or misleading information.

We reserve the right to suspend or terminate access where we reasonably believe these Terms have been violated.

16. Product Safety

Our products are intended only for the purposes described in their respective product listings.

Unless expressly stated otherwise:

Products are not toys.
Products are not intended for children under 14 years of age.
Products are not medical devices.
Products are not certified safety equipment.
Products are not intended for food contact.
Products are not intended for use in life-support, aviation, automotive safety, military, or other critical safety applications.

Customers are responsible for determining whether a product is suitable for their intended use.

17. Product Use

Customers agree to use purchased products responsibly and in accordance with applicable laws.

We shall not be responsible for:

improper installation;
misuse;
abuse;
negligence;
unauthorized modifications;
improper storage;
use outside the intended purpose;
damage caused after delivery.

18. Product Variations

Due to the nature of additive manufacturing, slight variations may occur between products.

Examples include:

layer lines;
minor dimensional tolerances;
slight color differences;
surface texture variations;
finishing marks;
support removal marks.

These characteristics are normal manufacturing results and do not constitute defects unless they materially affect the intended functionality of the product.

19. Warranty

Consumers benefit from any mandatory statutory rights provided under applicable law.

Nothing in these Terms limits or excludes those rights.

Unless otherwise required by law, our commercial warranty covers manufacturing defects existing at the time of delivery.

The warranty does not cover:

accidental damage;
misuse;
abuse;
improper installation;
normal wear and tear;
cosmetic characteristics inherent to 3D printing;
unauthorized repairs or modifications;
damage caused by exposure to excessive heat, chemicals, UV radiation, moisture, or environmental conditions inconsistent with the intended use of the product.

Where a valid warranty claim is confirmed, we may, at our discretion and as permitted by applicable law:

repair the product;
replace the product;
provide a refund;
provide an alternative remedy.

20. Limitation of Liability

Nothing in these Terms excludes or limits liability where such limitation would be unlawful.

Subject to applicable law, 3D MicroCosmos shall not be liable for:

indirect damages;
consequential damages;
incidental damages;
loss of profits;
loss of business;
loss of goodwill;
business interruption;
loss of data;
loss of anticipated savings.

To the maximum extent permitted by applicable law, our total liability arising from any claim relating to a product or order shall not exceed the amount actually paid for that product.

This limitation does not affect mandatory consumer rights or liability that cannot legally be excluded.

21. Indemnification

You agree to indemnify, defend, and hold harmless 3D MicroCosmos, its owner, employees, contractors, suppliers, and service providers from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

your misuse of the Website;
your breach of these Terms;
your violation of applicable laws;
your infringement of third-party rights.

This clause applies only to the extent permitted by applicable law.

22. Force Majeure

We shall not be liable for delays or failure to perform our obligations where such delays or failures result from circumstances beyond our reasonable control.

Such circumstances may include, without limitation:

natural disasters;
floods;
fires;
earthquakes;
pandemics;
epidemics;
war;
terrorism;
civil unrest;
government actions;
export restrictions;
sanctions;
customs delays;
transportation disruptions;
courier failures;
power outages;
cyberattacks;
internet outages;
supplier shortages.

Where such events occur, our obligations shall be suspended for the duration of the event.

23. Export Controls and Sanctions

Our products may not be available in all countries.

We reserve the right to refuse, cancel, or suspend orders where shipment would violate:

applicable export control laws;
international sanctions;
trade restrictions;
embargoes;
carrier limitations;
legal or regulatory requirements.

Customers are responsible for ensuring that products may legally be imported into their country.

24. Website Availability

Although we strive to ensure continuous availability of the Website, we do not guarantee uninterrupted or error-free access.

We reserve the right to:

perform maintenance;
update software;
modify features;
suspend services;
restrict access where necessary for operational, security, or legal reasons.

25. Third-Party Services

Our Website may integrate or link to services provided by third parties, including payment processors, shipping providers, and the Shopify platform.

We are not responsible for the content, availability, privacy practices, or terms of third-party services.

Your use of third-party services may also be subject to their own terms and privacy policies.

26. Returns and Refunds

Returns, cancellations, exchanges, and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms.

Nothing contained in these Terms limits any mandatory consumer rights provided under applicable law.

27. Privacy

Your privacy is important to us.

The collection, processing, storage, and protection of your personal data are governed by our Privacy Policy, which forms part of these Terms of Service.

By using our Website, you acknowledge that you have read our Privacy Policy.

28. Electronic Communications

By using our Website or contacting us electronically, you agree to receive communications from us electronically where permitted by applicable law.

These communications may include:

Order confirmations
Payment confirmations
Shipping notifications
Customer service responses
Security notices
Updates regarding your orders

Electronic communications satisfy any legal requirement that such communications be in writing, where permitted by applicable law.

29. Changes to these Terms

We reserve the right to modify these Terms of Service at any time.

Changes may be made to reflect:

Changes in applicable legislation;
New products or services;
Operational improvements;
Security requirements;
Business practices.

The updated version will be published on this Website together with the revised "Last Updated" date.

Material changes will become effective upon publication unless otherwise required by law.

Your continued use of the Website after updated Terms become effective constitutes acceptance of the revised Terms.

30. Suspension or Termination

We reserve the right to suspend, restrict, or terminate access to the Website where reasonably necessary, including where:

these Terms are violated;
fraudulent activity is suspected;
unlawful activity is suspected;
payment fraud occurs;
abuse of our services is detected;
required by law.

Termination shall not affect any rights or obligations accrued prior to termination.

31. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

Any invalid provision shall, where possible, be interpreted in a manner consistent with the original intention while remaining legally enforceable.

32. No Waiver

Failure by 3D MicroCosmos to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other rights.

Any waiver shall be effective only if made expressly and in writing.

33. Entire Agreement

These Terms of Service, together with our:

Privacy Policy;
Cookie Policy;
Shipping Policy;
Return & Refund Policy;
Warranty Policy (where applicable);

constitute the entire agreement between you and 3D MicroCosmos regarding the use of this Website and the purchase of products through our online store.

34. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Greece.

Where mandatory consumer protection laws of your country of residence provide additional rights, those rights remain unaffected.

35. Dispute Resolution

We encourage customers to contact us first in order to resolve any dispute amicably.

If a dispute cannot be resolved directly, it shall be subject to the jurisdiction of the competent courts of Greece, unless mandatory consumer protection legislation provides otherwise.

For consumers residing within the European Union, nothing in these Terms limits the rights granted under applicable consumer protection legislation.

36. Consumer Rights

Nothing contained in these Terms shall exclude, restrict, or limit any mandatory rights available to consumers under:

Regulation (EU) 2016/679 (GDPR);
Directive 2011/83/EU on Consumer Rights;
Directive (EU) 2019/771 relating to the sale of goods;
Applicable Greek consumer protection legislation; or
Any other mandatory legislation applicable to the purchase of goods.

Where any provision of these Terms conflicts with mandatory consumer protection law, the applicable law shall prevail.

37. Contact Information

If you have any questions regarding these Terms of Service, please contact:

3D MicroCosmos

Legal Business Name:
ΑΘΑΝΑΣΙΑΔΗΣ ΔΗΜΟΣΘΕΝΗΣ (Sole Proprietorship)

Business Address:
Kalavriton 57
Agia Varvara
Attica 12351
Greece

Email:
orders@3dmicrocosmos.gr

Telephone:
+30 210 562 2469

Website:
https://3dmicrocosmos.gr

38. Effective Date

These Terms of Service are effective as of 28 June 2026 and supersede all previous versions.

These Terms apply exclusively to the use of https://3dmicrocosmos.gr, the products and services offered by 3D MicroCosmos, and any transactions conducted through our Shopify store. They do not apply to third-party websites or services that may be linked from our Website.